1. Rapid response to consumer requests. At Allied Interstate, we maintain a toll-free Consumer Advocacy Hotline so that consumers can contact us directly to seek help resolving an issue, or simply to speak with us. We welcome your questions and will respond to every inquiry in a timely and professional manner. Call us at
2. Resolve issues fairly and with dignity. We also believe that consumers should always be treated with dignity. We believe consumers want to resolve their obligations. When possible, we attempt to structure payments that are fair for consumers and make sense for our clients.
3. Strict adherence to privacy and security. To ensure confidentiality, Allied Interstate does not share any information collected with anyone other than clients (or as required by law).
4. Compliance with consumer debt collection regulations. Nobody’s perfect, but we strive to be. Allied Interstate abides by all applicable federal, state and local laws. To ensure compliance with those laws, each of our employees must comply with our Rules of Conduct, which represents a minimum standard to which we expect every employee to adhere.